Frequently Asked Questions

Learn how Budco Financial can help you generate new revenue streams, or increase the productivity of existing, serve your customers and build relationships, with no risk or headaches on your part. Check out the FAQs for answers to your questions. Don’t see the answer you are looking for? Just give us a call, and we would be happy to help you.

What is Budco Financial?

A Payment Plan Program Management Company. We specialize in providing comprehensive, interest-free payment plan solutions to the Automotive Industry.

What does Budco Financial do?

We enable OEM’s and dealers to better serve and take care of customers, with interest-free payment plan solutions that help sell more vehicle service contracts (VSCs).

How can Budco Financial help my business?

The easy integration of our Installment Payment Plan (IPP) program is the ideal tool for the following service contract sales opportunities:

  • Customers interested in a service contract after the vehicle sale
  • Customers visiting your service drive interested in extending their warranty
  • Used vehicle customers
  • Customers arranging their own financing or paying cash
  • Customers “capped” by the vehicle amount financed

Where does Budco Financial stand on industry best practices?

  • Employment of an e-contracting system, minimizing registration errors thereby expediting activations
  • Terms ranging from 6 months to 24 months, providing financing options to meet consumer needs
  • Invoice option for those customers not choosing to use credit card or direct debit
  • Proactive customer default cancel process focused on minimizing cancellations

I'm a current customer, how do I login to my account?

Whether you are a dealership or vehicle owner, easily access our website at www.budcofinanical.com and at the top of the site, find and click on “Login”. Simply insert your credentials to login to our user-friendly portal system.

What are the payment options I can offer?

Payment options include direct debit, automatic monthly credit card, monthly invoice statements, or online payments.

Is it easy to get a contract plan started?

Yes. The Budco Financial platform lives online. Our online dealer portal provides for single point of entry registration, e-contracts, and complete integration options into your existing system, all while providing dealers and customers quick access to up-to-the minute account details and contract information.

Can you support multiple service contracts on one sales transaction?

Our online dealer portal provides for single point of entry registration, the ability to manage multiple vehicle service contract plans under one retail installment contract – saving time and cost – all while providing for a much better dealership and customer experience.

What are the payment terms that I can offer?

Budco Financial supports payment terms of 6, 12, 18, & 24-month.

What is the fee per contract?

Our dealership fees vary by amount financed and term of contract. As a customer service organization, we pride ourselves on offering some of the most competitive rates in the industry, thereby allowing you to offer your customers interest-free financing of their service contract while maintaining a fair and competitive profit in your F&I department. To obtain current program fees, simply login using your dealership credentials.

I'm a Dealership, what if I have a question or need immediate assistance?

Simply call our Dealer Concierge. One of our friendly support team answers the phone and listens carefully to completely understand how we can help. Once we are clear on the request, our proven process for service and delivery kicks in, which is faster and more personalized than any other provider out there.

What happens when a contract cancels?

We understand that customers will need to cancel contracts from time to time due to normal circumstances such as vehicle loss or sale. When this occurs, we work through the respective automotive OEM to determine and process both customer and dealership refund amounts quickly and efficiently.

However, in the unfortunate circumstance of a default in payment, our industry-leading Default Cancellation Process is focused on minimizing cancellations. By proactively working with customers, we make every effort to reach customers and make arrangements to keep the service contract active…thereby increasing both consumer and dealership satisfaction.